Shipping and Returns


1.            Our products are shipped within 1-2 days using our logistic partner FedEx Express, DHL Express, DHL eCommerce or IndiaPost.

2.            To return your product, you should mail your product to: DruzyMart, #745, Chhoti Masjid, Near Chaugan Stadium, Chini ki Burj, Gangori Bazar, Chhoti Chopar, Jaipur, Rajasthan, India 302001.

3.            You will be responsible for paying for your own shipping costs for returning your item.

4.            Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

5.            Depending on where you live, the time it may take for your exchanged product to reach you may vary. If you are shipping an item over Rs500, you should consider using a track able shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

 


 

Refund and Cancellation Policy

Our focus is complete customer satisfaction. In the event, if you are displeased with the services provided, we will refund back the money, provided the reasons are genuine and proved after the investigation. Please read the fine prints of each deal before buying it, it provides all the details about the services or the product you purchase.

In case of dissatisfaction with our services, clients have the liberty to cancel their projects and request a refund from us. Our Policy for the cancellation and refund will be as follows:

CANCELLATION POLICY

For Cancellations please contact us.

Requests received later than 1 business days prior to the end of the current service period will be treated as a cancellation of services for the next service period.

REFUND POLICY

We will try our best to create the suitable design concepts for our clients.

In case any client is not completely satisfied with our products we can provide a refund.

If paid by credit card, refunds will be issued to the original credit card provided at the time of purchase and in case of payment gateway name payments refund will be made to the same account.